Privacy Policy

Last updated: April 2026

Ian Greenen, licensed Sales Associate with Douglas Elliman Real Estate (“we,” “us,” or “our”), operates the website iangreenen.com. This privacy policy explains how we collect, use, and protect your personal information.

Information We Collect

We collect information you voluntarily provide when you:

  • Fill out a contact form
  • Request a home valuation
  • Sign up for property alerts or newsletters
  • Email, call, or text us directly

This may include your name, email address, phone number, mailing address, and property preferences.

How We Use Your Information

  • To respond to your inquiries about properties or services
  • To send property listings that match your criteria
  • To provide home valuations and market analysis
  • To facilitate real estate transactions you initiate
  • To improve our website and services

Information Sharing

We do not sell your personal information. We may share your information only in these situations:

  • With Douglas Elliman Real Estate as required by our brokerage agreement
  • With service providers who assist our business operations (e.g., email platforms, CRM tools)
  • With third parties involved in a real estate transaction you’ve initiated (title companies, lenders, inspectors)
  • As required by law or to comply with legal processes

SMS / Text Messaging Communications

When you provide your mobile phone number through our website contact form and affirmatively check the SMS consent checkbox(es), you are opting in to receive text messages from Ian Greenen, a licensed real estate Sales Associate with Douglas Elliman Real Estate.

Types of messages you may receive:

  • Transactional messages: appointment confirmations, showing reminders, and real estate transaction status updates.
  • Marketing messages (separate opt-in required): new listing alerts, open house invitations, and market updates for Jupiter, Palm Beach, and surrounding Florida markets.

Message frequency varies based on your activity and interest level. Message and data rates may apply depending on your mobile carrier plan.

You may opt out at any time by replying STOP to any message. For help, reply HELP or contact ian@iangreenen.com.

SMS consent is collected separately from other communications and is never a condition of purchasing any service or submitting a contact form. You may submit our contact form without opting in to SMS.

No Sharing of SMS Opt-In Information

Mobile phone numbers and SMS consent information collected through our website are never shared, sold, or rented to third parties or affiliates for marketing or promotional purposes. Phone numbers may only be shared with third-party service providers (such as our SMS messaging platform) strictly for the purpose of delivering the messages you have requested, and those providers are contractually prohibited from using your information for any other purpose.

Cookies & Analytics

Our website may use cookies and similar tracking technologies to analyze website traffic and improve your browsing experience. You can control cookies through your browser settings.

Data Security

We implement reasonable security measures to protect your personal information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your state of residence, you may have the right to access, correct, delete, or restrict the processing of your personal information. To exercise these rights, contact us at ian@iangreenen.com or 561-379-2383.

For California residents: see our Do Not Sell My Personal Information page.

Contact

Ian Greenen
Douglas Elliman Real Estate
340 Royal Poinciana Way, Suite M302, Palm Beach, FL 33480
Phone: 561-379-2383
Email: ian@iangreenen.com